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Read time: 2:47 minutes
I did a horrible job of hiring the first fractional CFO for my team.
It was January 2021. Our client count had grown and we were officially at capacity. It was time to add a new CFO to the team!
I posted the position on Indeed and LinkedIn.
I interviewed dozens and narrowed down the list to 2 people.
The new hire was chosen.
And it was a complete dumpster fire.
Simply put, we weren't prepared.
When you add a new CFO to your team, a lack of preparation results in:
β A disgruntled new employee
β Clients that are under served
β A big black eye on your firm's face
These are super painful lessons to learn!
But when you are prepared, you unlock tremendous benefits. Because growing your team enables you to grow your impact - and your net profits.
Today, I'm going to share the 6 things you need to do before adding the first CFO to your firm.
New team members need to know what to do and how you want it done.
There are 2 keys to success with processes and procedures:
1οΈβ£ Don't overthink them.
2οΈβ£ Don't overcomplicate them.
Identify the main activities that a new CFO needs to be successful at doing their work.
And then either document the process in writing or on video. We love using Loom for this.
How complex should the processes be?
They should cover enough such that a reasonably competent professional can follow along and do the work. This need not be step by step by step.
Just dumping some google docs or Loom videos in front of a new CFO isn't going to cut it.
You need to create an onboarding experience for them.
During onboarding and training, you'll want to:
• Lay out their 90 day plan.
• Get them access to the tech stack.
• Introduce them to key team members.
• Share your company values, vision, and priorities.
If you aren't intentional with onboarding and training, you will miss key steps and the new hire will know it. And the clients will realize it soon as well.
Obviously you have to pay your new fractional CFO.
But before you hire them, you need to put considerable thought into how you want to pay them.
There are a number of ways to do so:
• Salary
• Hourly
• Percentage of revenue
• A hybrid approach with a combination of the above
Each of those comp plans comes with their own pros and cons. And some candidates will lean hard towards one comp plan over the others. But you have to figure out what works best for your firm and your growth strategy.
For me, I start my CFOs with a fixed salary for their first 90 days while we train and onboard them. After that, they receive a percentage of their client revenue.
(I should write another blog on why I chose that plan.)
Getting a new fractional CFO up to speed and ready to handle clients can take 60-90 days.
That means they won't be generating revenue for 60-90 days.
But they're probably going to expect to get paid during that time.
Make sure you've got enough cash squirreled away to cover their comp during that time.
Congrats!
You hired a new fractional CFO.
But then you realize you don't have any business to hand them.
Yikes.
Before you think about hiring, make sure you've got a proven method(s) for bringing in new clients.
My faves (in letter count order):
π UpWork
π Referrals
π Social media
π Speaking events
π Networking events
Don't get stuck with a new CFO and no business to hand them.
Fractional CFOs should have very strong, professional relationships with their clients.
Lots of trust. Lots of rapport. Lots of history.
So handing off existing clients to a new CFO can be extremely challenging.
Is it possible?
Absolutely.
But don't roll into that endeavor haphazardly!
You'll want to consider a transition plan.
I go into detail HERE on how to do that successfully.
I did a really bad job of preparing for my first fractional CFO hire. The employee went running for the hills and several clients almost left with him.
But your fate doesn't need to be the same as mine.
Use the list above as a checklist to make sure you're ready.
Future you will thank you later!
You coach,
Michael
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